Forward Deployed Engineer

Job Overview

We are looking for a Forward Deployed Engineer (FDE) to work closely with customers, understand complex business and technical challenges, design solutions, and build production-ready applications, integrations, and AI-powered workflows. This role combines hands-on engineering, customer interaction, solution design, and end-to-end ownership.

Roles & Responsibilities

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  Partner with customers to understand business workflows, technical requirements, and pain points.
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  Translate customer needs into technical solutions, system designs, integrations, and automation.
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  Build, test, deploy, and maintain production-ready solutions using APIs, databases, cloud services, and third-party systems.
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  Develop AI/LLM-powered workflows, agents, and automation for relevant business use cases.
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  Own delivery from discovery → solution design → development → deployment → optimization.
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  Lead technical discussions, demos, POCs, solution validations, and customer implementations.
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  Troubleshoot production issues, perform root-cause analysis, and deliver timely solutions.
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  Identify recurring customer challenges and turn them into product improvements and scalable solutions.
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  Create reusable integrations, frameworks, documentation, and implementation playbooks.

Requirements

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  2–4 years of experience in Software Engineering, Solutions Engineering, Technical Consulting, Implementation Engineering, or similar roles.
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  Strong programming skills in Python, JavaScript, TypeScript, Java, or similar.
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  Strong knowledge of REST APIs, webhooks, OAuth/authentication, databases, and third-party integrations.
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  Experience with AWS, Azure, or GCP, along with Git, Docker, Postman, and CI/CD.
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  Exposure to AI/LLM applications, prompt engineering, or AI agents is highly preferred.
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  Strong problem-solving, debugging, communication, and stakeholder-management skills.
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  Ability to convert ambiguous business problems into practical, scalable technical solutions.
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  Must have experience in Healthcare or Automobile industry

Preferred Skills

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  Experience in FDE, Solutions Engineering, Customer Engineering, or Technical Consulting.
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  Experience building AI agents or GenAI applications.